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Release notes - 2.4

Humly suite (2026-07-18)

Humly 2.4 introduces Services in Humly Reservation (catering and other requests as part of a booking), Xyte device management, software-based check-in for resources without a Humly device, and a set of platform and API improvements across the Control Panel, Floor Plan, Visitor and Print Service.

Highlights

  • Services in Humly Reservation — book catering and other services directly in the booking dialog, with automatic order emails to the responsible recipients.
  • Xyte device management — register and remotely manage Humly devices through the Xyte platform from the Control Panel.
  • Software Check-In — check-in and auto-cancel now work on resources that don't have a Humly Booking Device or Room Display.
  • Multiple sensor integrations at once — run more than one sensor vendor integration simultaneously from a new Sensors settings section.
  • Public User Management API — create, read, update and delete users (including RFID card details) over the API to pre-provision enterprise and SSO users.
  • Simpler standalone setup — standalone installs default to Humly Cloud email and can be connected to an external booking system (Microsoft 365 / Google) later.
  • Visitor welcome-screen branding — customize the visitor home screen with your own background image and logo, and show, hide or edit the title and subtitle texts.
  • Outlook add-in for classic Outlook — the Visitor Pro add-in now works in classic Outlook on Windows and Mac.

New Features & Enhancements

Humly Reservation

  • Services (Catering & Other): add catering and other service requests directly in the booking dialog and edit or remove them up until the reservation. The booking dialog is now a single, consistent modal across desktop and mobile.
  • Automatic service order emails: recipients receive an email when a booking with catering or custom services is created, changed or cancelled.
  • Per-resource Services settings: admins can enable Catering and Other on a resource, set recipient email addresses, and add a note shown to the person booking.
  • Type-ahead participant search: start typing (after three letters) to search for participants; can be toggled in settings.

Humly Control Panel

  • Xyte integration: register Humly Booking Devices and Room Displays with the Xyte asset-management platform and manage them remotely.
  • Multiple sensor integrations: enable several sensor vendor integrations at the same time, now grouped under a dedicated Sensors settings section.
  • Software Check-In: enable check-in and auto-cancel on resources that have no Humly device.
  • Public API for user provisioning: new endpoints to create, read, update and delete users, including RFID card details, for pre-provisioning enterprise/SSO users.
  • Connect standalone installs to an external booking system: a standalone/internal deployment can later be connected to Microsoft 365 or Google.
  • Cloud email by default for standalone: standalone installs use Humly Cloud email out of the box, with the option to switch to a custom SMTP server.
  • Automatic device pairing key (cloud): cloud setup generates the pairing key automatically and emails it, removing a manual wizard step.
  • Structures access for Local Admins: Local Admins can open the Structures tab (scoped to their assigned structures) to import resources without temporary Global Admin rights.
  • Bulk delete imported resources: remove multiple imported resources at once from Structures.
  • Limit fields in the /rooms API: request only the properties you need from the /rooms endpoint.

Floor Plan & Wayfinding

  • Structure filter: filter Wayfinding and Floor Plan screens by structure to make large deployments easier to manage.
  • Embed floor plans: a new URL/API returns a "naked" floor plan (no header or footer) with live bookings for embedding in a CMS, plus an endpoint that lists available floor plans.

Humly Visitor

  • Welcome screen customization: the "Logotype" settings section is now "Welcome screen", where you can upload a custom background image and logo and show, hide or edit the title and subtitle texts to match your brand.
  • Classic Outlook support: the Visitor Pro Outlook add-in now works in classic Outlook (Windows/Mac); the minimum supported Outlook version has also been lowered.

Humly Signage

  • "Until further notice" URL mode: keep a URL signage screen active indefinitely without setting an end date.

Humly Room Display & Booking Device

  • Pull logs to USB from an unconnected device: a new button on the device diagnostic screen exports logs to USB even when the device is not paired or connected.

Bug Fixes

Booking & Scheduling

  • Fixed the "Booking subject" display setting incorrectly overwriting real Humly Reservation subjects.
  • Corrected a mismatch between HCP statistics and the Outlook booking count.
  • Fixed the My Bookings tab for users with resources beyond the first 100.
  • Fixed the "Book a Resource" tab ignoring the selected location filter.
  • Fixed the /v1/bookings API returning duplicate entries across pages.

Control Panel UI

  • Fixed layout issues on the Global Settings → Structure page.
  • The Create Floor Plan dialog no longer shows leftover data from a previous floor plan.
  • Restored the date and time on equipment reports.
  • Fixed Local Admins being unable to create or edit Wayfinding and Floor Plan screens.

Authentication & Security

  • SSO users are no longer incorrectly subject to MFA enforcement.
  • Fixed HRD/HCP login logic issues.
  • Fixed Google Calendar authentication breaking after restoring a backup.

Integrations

  • Exchange (EWS) now honors custom CA certificates and the "allow untrusted" option.
  • Fixed Appspace resource types failing to load.
  • Fixed SMTP settings intermittently failing to save on IPv4-only networks.

Licensing

  • SMS licenses now appear correctly in HCP.
  • Adding an invalid or empty license no longer returns a server error.

Humly Print Service

  • Fixed automatic badge printing on Linux.
  • Fixed connections failing when the server URL was entered without a scheme (http/https).
  • The installer now accepts passwords that start with a hyphen.

Humly Visitor

  • Fixed assorted "undefined" errors in Humly Visitor.

Room Display & Booking Device

  • Fixed HRD1 firmware upgrades that could silently hang; upgrades now apply reliably.
  • Fixed text overflow on the "Checked in!" button.
  • Added the missing "Now" translation in the Reservations time picker.

Installation & Runtime

  • Fixed the Linux installer failing on stale or missing CA certificates.
  • Fixed cloud-mode verification failing behind strict proxies due to hardcoded links.
  • Fixed a rare startup crash related to resource notifications.

Translations

  • Added Brazilian Portuguese and corrected existing Portuguese translations, plus general translation updates.

Downloads

Here you will find the latest Humly Software downloads

Known issues

  • Safari Browser Authorization: Device authorization using Safari expires after one week. Additionally, Screen Approval is not supported on Safari.

  • Proxy/Google Authentication: Running on-prem HCP with proxy and Google authentication is currently not supported.

  • Login issues with MFA: Logging in to the Humly provisioning app fails if MFA is enabled. To access the app, you must temporarily disable MFA on your user account.

  • iOS Provisioning App: Onboarding Humly Booking Devices (HBDs) via the iOS app may fail in some instances. As a workaround, restart both the phone and the HBD device, then retry the onboarding process.

  • Multi-Day All-Day Meetings: Meetings marked as "All Day" spanning more than one day cannot be edited in Humly Reservations.

  • Morning Boot Freeze (Humly Room Display): In rare cases, Humly Room Displays may freeze on the logo screen during morning startup. A manual reboot resolves the issue. (Light sleep option introduced to fix this issue)