Humly Visitor - Introduction

Humly Visitor offers your organization an array of ways for handling visitors in the office. Depending on how you set it up it’s possible to i.e. send an email and SMS to the person who is being visited notifying them who just checked-in, where and how to contact them. Also, at check-in a visitor badge is created which can be printed in several different ways.

Hardware Independent

Humly Visitor can be run on almost any hardware. However, we do recommend an Android or iOS tablet in portrait mode for best visitor experience and usability.

Since it is a web application it will run in any modern browser like Chrome or Safari. Depending on how your organisation want to set it up, a kiosk app could be an excellent option to prevent visitors accidentally exiting the Humly Visitor web application. Another common way is to use an MDM(Mobile Device Management) solution like Apple's Configurator macOS app.

Welcoming Screen

This is what the visitor will first see when approaching the Humly Visitor screen.

Language

The screen consist of a language selector in case the visitor wants to change the language.

Logotype

For every Humly Visitor screen there’s an option to upload a custom logotype in PNG-format, i.e. a company, organization or department logotype. If no logo is uploaded no logo will be shown on the welcoming screen.

Building and Floor

Each Humly Visitor screen requires to be configured to a building and a floor in Humly Control Panel so that it knows where it’s being used. At the same time, this information is used in the notification via email and SMS to the host letting them know where the visitor checked in.

Visitor Information

Depending on how the Humly Visitor screen has been configured the contact information required from the visitor will be entered at this step.

Full name

The visitor's full name is always required information that the visitor must enter to be able to check-in.

Email

The visitor's email address is always required information that the visitor must enter to be able to check-in.

Mobile

The visitor’s mobile number is either optional or required (configured in Humly Control Panel for the specific visitor screen) information that the visitor may want to enter in case the host or a visitor manager needs to reach the visitor.

Organization

The organization a visitor represents is either optional or required (configured in Humly Control Panel for the specific visitor screen) information that you might want the visitor to enter.

Car registration nr.

The car registration number is either optional or required(configured in Humly Control Panel for the specific visitor screen) information that you might want the visitor to enter.

Host, Disclosures &, Disclaimers

At the last step the visitor is required to enter the name of the person they want to visit and confirm all disclosures and disclaimers that has been configured for the visitor screen screen.

Name

Entering the name of the host being visited are required by the visitor. Depending on the configuration, this might be a completely manual entry or the visitor gets assisted by a cumulative/type ahead search functionality as they type the name of the host - they will get suggestions of people they can visit while they typing their name.

Disclosures &, Disclaimers

Depending on the configuration it’s possible to require the visitor to confirm one Privacy Policy and one Non Disclosure Agreement (NDA), together with options to include up to two custom disclaimers, i.e. if it's not allowed to take photos or record video on the premise.

Checked-in Screen

When the visitor taps Check In they are added in the visitor log in Humly Control Panel. If the host was found the host will receive an email with information about who checked-in, in which building, on what floor and the contact information the visitor added.

We also offer an option to send an SMS to the host containing the same information about the visitor. For more information about our SMS service, please contact support@humly.com.

Visitor Badge

Depending on how the the Humly Visitor screen is configured a visitor badge can be printed in different ways or not at all.

No visitor badge printing

No visitor badge is printed and the visitor is instructed to contact the reception desk if they have any questions or need help. A visitor badge can still be printed manually from Humly Control Panel if it’s needed.

Manual printing from Humly Control Panel

The visitor badge can be printed from Humly Control Panel. The visitor is instructed to contact the reception desk to pick up their visitor badge.

Automatic printing using print service

The visitor badge is automatically printed and can be picked up by the visitor.
However, if there is no match with a host existing in Humly Control Panel the visitor is instructed to contact the reception desk for help finding the person they’re visiting

Automatic printing using email

The visitor badge is sent to a configured email address as a PDF. The visitor is instructed to pick up their visitor badge at the reception desk.

 

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