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Why does the booking device ask for a code during provisioning

Do you see the screen below prompting you to enter a code?

If, during the provisioning process, the booking device displays a screen prompting you to visit a URL and enter a code to pair the device, it indicates that the device is in an incorrect state.

To exit this screen depending on the firmware on the device:

  • Tap the QR code rapidly 10 times using your index finger, OR

  • Press and hold your finger on the QR code for 10 seconds.

This action should redirect you to another screen. Once there, reset the device and restart the provisioning process from the beginning.