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Statistics values reference

This article explains every value on the Overview tab and in the To CSV export. The values are the same for rooms, desks and parking spaces.

In this article

Which bookings are counted

  • Only bookings that fall within working hours on work days are counted. See Working hours in statistics.
  • A booking that starts or ends outside working hours counts only for the part inside them.
  • A booking made on a Humly device counts as booked on screen. So does a booking made automatically by a sensor. All other bookings count as scheduled in calendar.
  • A booking is not checked in when it ended early because nobody checked in.

How the export is laid out

The file starts with one row per location, with totals for that location. The resource rows follow. With no location selected, resources not placed in any location are grouped under Unassigned resources. Times are shown as hours and minutes, for example 44:18.

A statistics export opened in a spreadsheet, showing a building row and five room rows with a selection of columns

The picture shows a selection of the columns.

Values

ValueMeaning
STRUCTURE / RESOURCE NAMEThe location, or the resource name.
RESOURCE EMAILThe resource's email address. N/A on location rows. Export only.
CAPACITYNumber of seats or places.
BOOKINGSNumber of bookings.
BOOKINGS PER DAY (AVG. NUMBER)Bookings divided by the number of work days in the period.
UTILIZATION DURING WORKING HOURS (%)Booked time within working hours, as a share of all working hours in the period.
TOTAL BOOKING TIME (HOURS)Booked time within working hours.
DURATION PER BOOKING (AVG. HOURS OF ALL)Average length of a booking.
DURATION PER BOOKING (AVG. HOURS EXCLUDING NOT CHECKED IN*)Average length of bookings that were checked in.
DEVIATION FROM SCHEDULED (AVG. HOURS)Average difference between the planned end and the actual end. Extending, ending early and missed check-ins all add to it.
BOOKINGS EXTENDED (%)Share of bookings that ended later than planned.
BOOKINGS ENDED EARLY BY USER (%)Share of bookings that a user ended before the planned end.
BOOKINGS ENDED NOT CHECKED IN* (%)Share of bookings that ended early because nobody checked in.
BOOKINGS ENDED AS SCHEDULED (%)Share of bookings that ended at the planned time.
BOOKINGS SCHEDULED IN CALENDAR SYSTEM(%)Share of bookings made in a calendar, such as Outlook, Google Calendar or Humly Reservations.
BOOKINGS BOOKED ON SCREEN (%)Share of bookings made on a Humly device.
BOOKINGS NOT CHECKED IN*Number of bookings that ended because nobody checked in.
TOTAL TIME BOOKED BUT NOT CHECKED IN (HOURS)Planned time of the bookings that were not checked in.
TIME RECOVERED BY ENDING BOOKINGS THAT WERE NOT CHECKED IN (HOURS)Time freed up because bookings without check-in ended early.
PRESENCE TIME (HOURS)Time someone was detected at the resource during bookings. Export only. See Presence detection statistics.
PRESENCE RATE(%)Presence time as a share of booked time. Empty on location rows.

* Check-in values are only meaningful for resources that require check-in.

Booking channel columns

From version 2.6, the export ends with one column per booking channel. Each shows the share of bookings made through that channel. Together they add up to 100 %, give or take rounding. Export only.

A statistics export with booking channel columns for Reservations, floor plan, Teams, QR code and API

ColumnBookings made through
BOOKINGS VIA HRD (%)Humly Room Display
BOOKINGS VIA HBD (%)Humly Booking Device
BOOKINGS VIA LEGACY ROOM DEVICE (%)Evoko Liso room device
BOOKINGS VIA HUMLY SENSE (%)Automatic booking by Humly Sense
BOOKINGS VIA RESERVATIONS (%)Humly Reservations
BOOKINGS VIA RESERVATIONS FLOOR PLAN (%)Floor plan in Humly Reservations
BOOKINGS VIA INTERACTIVE FLOOR PLAN (%)Interactive floor plan screen
BOOKINGS VIA TEAMS RESERVATIONS (%)Humly Reservations in Microsoft Teams
BOOKINGS VIA TEAMS FLOOR PLAN (%)Floor plan in Microsoft Teams
BOOKINGS VIA QR CODE (%)QR code on a resource
BOOKINGS VIA EXTERNAL CALENDAR (%)Calendar system, such as Outlook or Google Calendar
BOOKINGS VIA INTERNAL CALENDAR (%)Quick meeting started from Xyte
BOOKINGS VIA API (%)Humly Control Panel API, or a channel not listed above
BOOKINGS WITH CHANNEL NOT RECORDED (%)Unknown. Bookings made before the upgrade to 2.6 are counted here.

The picture shows a selection of the columns.

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Reference

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